Salesforce expert

New York

NY

Full Time

$77,000

$94,000

We are currently looking for a salesforce expert to join the bank industry department in one of IT company’s New York Office.

  • Client (type/ industry) :  Japanese Bank  
  • Working Location: New York (New York, NY)  , Hybrid
  • Employment Type : Full-time, Exempt
  • Salary : $77K – 94K /Per year 
  • Benefit: full
  • Language: Native English proficiency, Intermediate Japanese proficiency

[Job Overview]
Summary of Duties:

  • Lead maintenance and operation of open-system environments.
  • Proactively resolve issues by closely collaborating with user departments and IT teams.
  • Assess impact areas effectively during modifications of existing systems based on high technical proficiency.

General Maintenance and Operations Responsibilities (including but not limited to):

  • Manage inquiry statuses and report to management.
  • Troubleshoot issues.
  • Investigate impacts during system modifications.
  • Develop and execute test cases based on business scenarios.

Skills:
Must have:

  • Proven experience and achievements in leading development and maintenance on Salesforce.
  • Strong communication skills with stakeholders.
  • IT knowledge for troubleshooting on Windows OS (authentication, network, etc.).
  • Native English proficiency.

Nice to have:

  • Experience with development and operations in Salesforce Financial Service Cloud.
  • Intermediate proficiency in Japanese.